Usage of the Website
You must use this website in accordance with all applicable laws and regulations. You may not use the site for any illegal or unauthorized purpose. Any attempt to gain unauthorized access to our systems or networks is strictly prohibited. We reserve the right to terminate your access if you violate these terms.
Account Responsibilities
If you create an account on PragueSouvenir.com, you are responsible for maintaining the confidentiality of your account information, including your password. You must notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to comply with these responsibilities.
Product Information
Order Acceptance
Your order is an offer to purchase a product. We reserve the right to accept or reject your order for any reason, including but not limited to product availability or errors in pricing. You will receive a confirmation email once your order has been accepted.
Shipping and Delivery
We aim to process and ship orders promptly. However, delivery times may vary based on your location and other factors. We are not responsible for delays caused by shipping carriers or customs. You must provide accurate shipping information to avoid delivery issues.
Returns and Refunds
You may return items within a specified period if they are unused and in their original packaging. To initiate a return, you must contact us for instructions. Refunds will be processed according to our return policy, and you may not receive a full refund for shipping costs.
Contact Information
If you have any questions or concerns regarding these terms, please contact us at [email protected]. We are here to assist you with any inquiries you may have about your orders or our policies.